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50% OFF SALE ON OUR REGENERATIVE ORGANIC CERTIFIED SOLAR DRIED MANGO & PINEAPPLE 6OZ SNACK BAGS

FAQ

Free returns
You can return merchandise from your original order 30 days after the purchase date for FREE. *Excludes international orders, shipping fees, and items marked Final Sale.

Exchanges
We sell out of styles quickly, so if you are looking to exchange an item and don't want to miss out, we recommend returning your items for a refund (for FREE) and then purchasing what you are looking for right away. We will process your refund within 3-5 days from the arrival of your return at our warehouse.

When will my order ship?
We ship everything from our warehouse within 1-2 business days (except weekends and holidays).

Do you ship internationally?
At the moment, we are not set up to ship internationally. Hoping this will soon change.

How do I contact someone?
Customer service hours are Monday - Friday: 9am - 5pm MST. Please allow up to 1-2 days for someone to get back to you. We can be reached by phone at (312) 637-9831 or by email at customerservice@solsimple.com
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get 10% off first order with code: new to sol simple

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